Welcome to our quirky corner of the internet! We're here to make your sticker dreams come true, but before we dive into the world of whimsical designs, let's talk about the nitty-gritty stuff. Here's everything you need to know about our shipping, return, and privacy policies. Brace yourself for a wild ride!

Shipping Policy

Order cutoff time is 4:00 PM Central Time, Monday - Friday. We like to keep things punctual, just like a wizard casting a spell. However, please note that we take a break on observed holidays like Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas & New Year (December 23 - January 1). Even wizards need a little time off!

Once we receive both your proof approval and order payment, the production time and shipping time will start. We're like a well-oiled machine, customizing and assembling your stickers with love and care. Depending on the products and production speed you choose, it can take up to 6-10 business days or more. Patience is a virtue, my friend!

Now, here's a disclaimer: we can't control the delivery delays or issues caused by FedEx, UPS, USPS, or any other shipper. We may be magical, but we haven't mastered teleportation just yet. So, if there are any hiccups along the way, don't blame us! We're just here to sprinkle some sticker magic into your life.

Return Policy

Picture this: you receive your stickers, and they're not quite what you expected. Don't worry, we've got your back! Due to the custom nature of most products, all sales are final. But hey, exceptions can be made in special circumstances. We're not heartless, after all!

If your product is damaged during delivery or the apparel doesn't fit or the print is flawed (oops, we're only human), you can submit a claim within 48 hours of order delivery. Just shoot us an email at agpletters[at]gmail.com with your order number and attach some photographic evidence. We'll get back to you in 1-2 business days. Our customer care team is as swift as a unicorn galloping through a meadow!

If your claim is approved, we'll do a one-time repair or replacement of the product at no charge to you. We're all about spreading joy, not additional costs. The decision to repair or replace the product is in our hands, but don't worry, we'll make it right!

Now, here's the catch: unless the defect claim has been approved by our fabulous customer care representative, you're responsible for the cost of shipping, packing the product, and insurance (if you desire). We trust you to handle it like a pro!

Privacy Policy

We take your privacy as seriously as a squirrel hoarding acorns for winter. Rest assured, we won't share your personal information with anyone. Your secrets are safe with us! We only collect the necessary information to process your order and provide you with the sticker goodness you crave. So, go ahead and shop with confidence, knowing that your privacy is our top priority!

Phew! That was quite the rollercoaster ride through our policies. We hope you enjoyed the journey as much as we did! Now, let's get back to what we do best: creating unique and whimsical stickers that will bring a smile to your face. Happy shopping!

Mobile Terms of Service

AGP Letters

Last updated: April 2, 2024

The AGP Letters mobile message service (the "Service") is operated by AGP Letters (“AGP Letters”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to AGP Letters’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of AGP Letters through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with AGP Letters. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 832.458.1552 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other AGP Letters mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to 832.458.1552 or email agpletters@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.